FAQs

  • We typically dispatch orders on the same or the next working day, depending on the shipping option selected. Please refer to our Delivery, Costs & Timing page for more information.

  • Please refer to your shopping confirmation email containing the DPD tracking number and Track order link.

  • To return an item, complete the Contact Us page or email us at info@blacksandlabs.co.uk. Please refer to our Returns page for more information.